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Contact us
Thank you for your interest in Cerulea Clinical Trials. We look forward to hearing from you.
For general enquiries
Phone: +61 3 8638 5300
Email: info@ceruleaclinicaltrials.org.au
Please note:
- Unfortunately, we cannot provide individual medical advice. If you have a question relating to symptoms, diagnosis and treatment of an eye condition, the best thing to do is discuss with your optometrist or ophthalmologist, who will be able to assist with advice and the best treatments specific to your individual situation.
- Cerulea does not run an ophthalmology clinic. We are a not-for-profit ophthalmic clinical trial centre and unfortunately cannot facilitate private consultations with patients. If you are wanting to book an appointment with one of the ophthalmologists who conducts trials at Cerulea, please contact their private clinics.
Phone: +61 3 8638 5300
Email: info@ceruleaclinicaltrials.org.au
Please note:
- Unfortunately, we cannot provide individual medical advice. If you have a question relating to symptoms, diagnosis and treatment of an eye condition, the best thing to do is discuss with your optometrist or ophthalmologist, who will be able to assist with advice and the best treatments specific to your individual situation.
- Cerulea does not run an ophthalmology clinic. We are a not-for-profit ophthalmic clinical trial centre and unfortunately cannot facilitate private consultations with patients. If you are wanting to book an appointment with one of the ophthalmologists who conducts trials at Cerulea, please contact their private clinics.
For career enquiries
Phone: +61 3 8638 5300
Email: info@ceruleaclinicaltrials.org.au
Phone: +61 3 8638 5300
Email: info@ceruleaclinicaltrials.org.au
For media enquiries
Media contact: Janine Sim-Jones
Phone: +61 420 886 511
Email: jsimjones@cera.org.au
Media contact: Janine Sim-Jones
Phone: +61 420 886 511
Email: jsimjones@cera.org.au
Complaints, feedback and Code of Conduct
Cerulea brings hope to people affected by vision loss and blindness.
Our staff and students are committed to the highest standards of ethical behaviour and research integrity.
Our Cerulea Code of Conduct sets the standards of behaviour expected of all Cerulea staff, students, honorary appointees and Board directors.
Cerulea takes seriously all concerns, complaints, and allegations.
We want our trial participants, partners, donors, supporters, staff, students, and the broader community to feel comfortable in letting us know about any perceived misconduct and unprofessional behaviour.
This might be activity that you feel does not meet our values or breaches our codes of conduct or research integrity. This includes criminal activity, dishonesty and unethical behaviour, discrimination, bullying and harassment.
We encourage anybody with concerns to lodge a complaint through the Whispli platform.
A case manager is appointed for every issue raised. You remain anonymous unless you choose to disclose your identity.
We ask that allegations be made in good faith, confidentially and without malice.
We will keep complainants updated about the process.
If you have a concern about research conduct at another institution, it is best to directly go to that institution’s equivalent research integrity office.
For further information read Cerulea’s Code of Conduct, Whistleblower Policy or visit the research integrity page on CERA’s website.
Raise an issue
We encourage anybody with concerns to lodge a complaint through the Whispli platform.
Cerulea brings hope to people affected by vision loss and blindness.
Our staff and students are committed to the highest standards of ethical behaviour and research integrity.
Our Cerulea Code of Conduct sets the standards of behaviour expected of all Cerulea staff, students, honorary appointees and Board directors.
Cerulea takes seriously all concerns, complaints, and allegations.
We want our trial participants, partners, donors, supporters, staff, students, and the broader community to feel comfortable in letting us know about any perceived misconduct and unprofessional behaviour.
This might be activity that you feel does not meet our values or breaches our codes of conduct or research integrity. This includes criminal activity, dishonesty and unethical behaviour, discrimination, bullying and harassment.
We encourage anybody with concerns to lodge a complaint through the Whispli platform.
A case manager is appointed for every issue raised. You remain anonymous unless you choose to disclose your identity.
We ask that allegations be made in good faith, confidentially and without malice.
We will keep complainants updated about the process.
If you have a concern about research conduct at another institution, it is best to directly go to that institution’s equivalent research integrity office.
For further information read Cerulea’s Code of Conduct, Whistleblower Policy or visit the research integrity page on CERA’s website.
Raise an issue
We encourage anybody with concerns to lodge a complaint through the Whispli platform.
Research integrity
Cerulea adheres to the standards outlined in the Research integrity section of our parent company CERA’s website.
Whispli is also our tool for research integrity complaints and concerns.
For further information, visit CERA’s Research integrity page.
You can also read CERA’s Managing Potential Breaches of the Australian Code (2018) Standard Operating Procedure
Cerulea adheres to the standards outlined in the Research integrity section of our parent company CERA’s website.
Whispli is also our tool for research integrity complaints and concerns.
For further information, visit CERA’s Research integrity page.
You can also read CERA’s Managing Potential Breaches of the Australian Code (2018) Standard Operating Procedure
Compliments
We are keen to hear about your positive experiences with Cerulea. We pass on the feedback to our dedicated staff, who work to bring hope to people affected by vision loss and blindness.
If you have a compliment, please email info@ceruleaclinicaltrials.org.au
We are keen to hear about your positive experiences with Cerulea. We pass on the feedback to our dedicated staff, who work to bring hope to people affected by vision loss and blindness.
If you have a compliment, please email info@ceruleaclinicaltrials.org.au
Our location
Level 7, Peter Howson Wing
Royal Victorian Eye and Ear Hospital
32 Gisborne St
East Melbourne 3002
VIC Australia
Level 7, Peter Howson Wing
Royal Victorian Eye and Ear Hospital
32 Gisborne St
East Melbourne 3002
VIC Australia